Ticket Monitoring

Monitor both your own and your team’s tickets in one place.

• Monitor your Team’s Tickets

  • Click the Icon on the top right corner of the screen.

  • Select Requests.

• Change the filters to narrow your search

  • Search for Open, In Progress, or Closed tickets utilizing the “Status” dropdown.

• Using the “All” dropdown

  • See all tickets, tickets created by me, or tickets created by members of your organization.